The Car Manufacturer Quality Ratings in 2014

The Car Manufacturer Quality Ratings in 2014

This page provides three rankings of the car manufacturers with more significant sales in North America from model years 2002 to 2013. Each ranking employs a different method of computation.

The statistics used in the computations for rating and ranking the car makers are those found within the April 2014 issue of Consumer Reports, CR's 2014 New Car Buying Guide, and CR's 2014 Used Car Buying Guide. The sections providing the necessary statistics are CR's Worst-Cars list and its reliability charts. Reliability is defined by the magazine as the infrequency of serious problems, which it measures annually by a subscriber survey.

The first two rankings of the car makers is based on each manufacturer's infrequency of trouble-prone models. These rankings provides a measure of how well each manufacturer's models successfully avoided the bottom end of the model-quality spectrum.

The third ranking of the car makers is based on the average of the overall reliability ratings of each manufacturer's models. The third ranking provides a measure of how well a manufacturer's models performed over the entire model-quality spectrum.

Manufacturer Quality by Infrequency of Trouble-Prone Models

To form a car-manufacturer quality measure from the 2014 list of Worst Cars, a count is taken of each manufacturer's entries on the list. Each model year of each model is treated as a separate entry. The results for the car manufacturers with at least 5 overall reliability ratings in CR's reliability tables (filtered for greater significance) are depicted in the chart below.

Bar chart of each manufacturer's entries in CR's 2014 Used-Cars-To-Avoid.

By this measure of automobile manufacturer quality, the Top 5 Car Makers in 2014 are Mitsubishi Motors Corporation, Toyota Motor Corporation, Porsche AG, Volvo Division of Zhejiang Geely Group, and Mazda Motor Corporation. General Motors Corporation overwhelmingly dominates the bottom end with 148 model-years to avoid.

Next, to take account of the fact that the number of automobile models sold by a car manufacturer varies greatly from maker to maker, the number of a manufacturer's entries in CR's 2014 Worst-Cars list is divided by the total number of overall reliability ratings for the manufacturer found in the reliability charts of Consumer Reports' three publications. The results for the car manufacturers with at least 5 overall reliability ratings in CR's reliability tables are depicted in the chart below.

This bar graph depicts the number of each car manufacturer's entries in CR's Used-Car-To-Avoid list divided by the manufacturer's number of overall reliability ratings.

By this adjusted measure of automobile manufacturer quality, the Top 5 Car Makers in 2014 are Mitsubishi Motors Corporation, Toyota Motor Corporation, Honda Motor Company, Mazda Motor Corporation, and Nissan Motor Company. Note the rather sizable gap between Honda Motor Company and Mazda Motor Corporation, and another rather sizable gap between Mazda Motor Corporation and Nissan Motor Company. The Bottom 5 Car Makers are, with worst first, the Chrysler Group, BMW AG, Kia Motors Corporation, Volkswagen AG, and General Motors Corporation.

Manufacturer Quality by the Average of Overall Reliability Ratings

To compute car-maker quality ratings and assemble a quality ranking using Consumer Reports' overall reliability ratings, a number is associated with each rating. A +1.0 is ascribed to a rating of Much Better Than Average, a +0.5 to a rating of Better Than Average, a 0 to a rating of Average, a -0.5 to a rating of Worse Than Average, and a -1.0 to a rating of Much Worse Than Average. Then an average is taken over all of the manufacturer's model years and models offering an overall reliability rating. CR's 2014 overall reliability ratings are found in the Used-Car-Verdicts row of its reliability charts.

For this measure of quality, the range is from -1.0 (the worst possible) to +1.0 (the best possible).

The quality ranking of the car manufacturers by this set of computations, together with their quality ratings, are given in the bar graph below. Only those manufacturers with at least 5 overall CR reliability ratings are included.

Auto Manufacturer quality by CR's overall reliability ratings in 2014.

In 2014, the Top 5 Car Manufacturers by this measure of quality are, in descending order (best first), Mitsubishi Motors Corporation, Toyota Motor Corporation, Honda Motor Company, Mazda Motor Corporation, and Nissan Motor Company. However, note the huge gap between number 3 Honda Motor Company (with a quality value of 0.57) and number 4 Mazda Motor Corporation (with a quality value of .22).  The Bottom 5 car manufacturers, in ascending order (worst first), are Chrysler Group (with a quality value of -0.36), BMW AG (with a quality value of -0.29), Volkswagen AG (with a quality value of -0.19), General Motors Corporation (with a quality value of -0.14), and Kia Motors Corporation (with a quality value of -0.13).

Summary

The automobile manufacturers found in the Top 5 of all three lists are:

  • Mitsubishi 
  • Toyota
  • Mazda

The automobile manufacturers found in the Bottom 5 of all three lists are:

  • Chrysler Group
  • BMW
  • General Motors
  • Volkswagen
Additional Resources
 
For additional auto quality information, visit:

CarsOnInfo.net: The car-quality website for the above-average consumer.
 
One of the several Kindle E-books by site creator and manager, James B. Bleeker:

AutoOnInfo.net’s Car Quality Series Volume 2: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009

AutoOnInfo.net's Car Quality Series, Volume 2: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009

This volume of AutoOnInfo.net’s car guide series offers consumers and researchers an historical summary of the reliability and durability of car and truck brands and examines how these brands have fared in their U.S. market shares. It uses 6-year-old model entries in Consumer Reports’ Used Car to Avoid – also termed Vehicles to Avoid and Worst Cars, Year by Year – and CR’s reliability charts to ascribe quality grades to automobile brands for model-year groups 1985 to 1989, 1990 to 1994, 1995 to 1999, 2000 to 2004, 2005 to 2006, and 1985 to 2006. In addition to ascribing quality grades to each brand, it provides a chart that plots the number of the brand’s 6-year-old model entries in CR’s vehicles to avoid. To examine the effect that a brand’s reliability and durability has had on sales, two or more charts depicting the brand’s U.S. market shares for calendar years 1985 to 2009 are given. These grades and charts and the author’s comments impart an historical perspective that sheds light on the present condition of surviving vehicle lines and their future prospects, individual and institutional shortcomings, and what effect these may have on the U.S.

JB

The_50_Best_Cars_and_The_100_Worst_Cars_in_America_in_2013

Hard Copy Books by James Bleeker available on www.blurb.com

Icon of Blurb.com Edition of Volume 2 of AutoOnInfo.net's Car Quality Series: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009
Icon of Blurb.com Edition of Volume 3 of AutoOnInfo.net's Car Quality Quality Series: 2012 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 2002 to 2005
Icon of Blurb.com Edition of Volume 4 of AutoOnInfo.net's Car Quality Series: The 50 Best Cars in America in 2013
Icon of Blurb.com Edition of Volume 5 of AutoOnInfo.net's Car Quality Series: The 100 Worst Cars in America in 2013

To the left are the icons of the hard copy editions of Volumes 2, 3, 4, and 5 of AutoOnInfo.net's Car Quality Series. To view a description of the book on blurb.com or purchase a copy, click the applicable icon.

JB

The_50_Best_Cars_and_The_100_Worst_Cars_in_America_in_2013

Kindle E-books by James Bleeker available on www.amazon.com

Icon for Kindle Edition of Volume 1 of AutoOnInfo.net's Car Quality Series: The 2009 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 1999 to 2002
Icon of Kindle E-book edition of Volume 2 of AutoOnInfo.net's Car Quality Series: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009
Icon of Kindle E-book edition of Volume 3 of AutoOnInfo.net's Car Quality Series: 2012 Reliability GPAs and Grades of the 6-to-10-Year-Old Cars and Trucks from Model Years 2002 to 2005
Icon of the Kindle E-book edition of Volume 4 of AutoOnInfo.net's Car Quality Series: The 50 Best Cars in America in 2013

To the left are icons of the Kindle editions of Volumes 1, 2, 3, and 4, of AutoOnInfo.net's Car Quality Series. To view a description of the book on amazon.com or purchase a copy, click the applicable icon. To view all, click here.

JB
Icon of Kindle E-book edition of Volume 5 of AutoOnInfo.net's Car Quality Series: The 100 Worst Cars in America in 2013
Volume 6 of AutoOnInfo.net’s Car Quality Series is intended primarily as an aid to consumers in selecting a vehicle that both is reliable in the short term and provides a prospect of only modest repairs in the long term, and secondarily as an aid to auto industry analysts and reporters. To this end, it provides a list of the 50 Best Cars available in the U.S. in 2014 using the Overall Reliability GPA, AutoOnInfo.net’s standard measure of reliability now for several years, covering model years 2002 to 2013 for ranking pickup trucks, sport-utility vehicles (SUVs), family cars, wagons, small cars, hatchbacks, sport/sporty cars, coupes, convertibles, upscale cars, luxury cars, and hybrids, and includes each car’s reliability GPA and grade and the number of model years upon which the GPA and grade are based. As a further aid, it includes 2014 brand and manufacturer GPAs for comparison and contrast and for better assessing long term performance and ownership expenses. In addition, it offers more than 30 full color charts depicting each brand’s and car company’s share of the 10, 20, 30, 40, and 50 Best Cars and each brand’s and auto maker’s share of the best pickups, best midsize sport-utility vehicles, best small SUVs, best family cars, best wagons, best small cars, best hatchbacks, best sport/sporty cars, best coupes, best convertibles, best upscale cars, best luxury cars, and best hybrids in America. For further study and better understanding of auto quality in North America, it offers 10 charts that display, using a bar graph with an axis value of 2.00 (for quick viewing of how much above or below average a brand’s or auto maker’s  Reliability GPA falls), the 2014, 2013, 2012, 2011, and 2010 Reliability Grade Point Averages of each major brand and manufacturer, as well as a line graph plotting the 2010 to 2014 Reliability GPA ranks of the 6 most prominent manufacturers by U.S. sales.
The 100 Worst Cars in America in 2014 offers lists of the worst cars and trucks available in the U.S. It uses AutoOnInfo.net’s Overall Reliability GPA covering model years 2002 to 2013 for ranking pickup trucks, sport-utility vehicles (SUVs), minivans, family cars, wagons, small cars, hatchbacks, sport/sporty cars, coupes, convertibles, upscale cars, and luxury cars in order to aid consumers in avoiding a vehicle that may require a larger number of repairs and a greater number of expensive repairs. To this end, it includes each car’s reliability GPA and grade and the number of model years upon which the GPA and grade are based, as well as brand and manufacturer GPAs for comparison and contrast and for better assessing long term performance and ownership expenses.   In addition, it is offered as an aid to auto news reporters and auto analysts for better understanding and assessing the differences and changes in brand and auto manufacturer product quality and sales.  Further to assist consumers, reporters, and analysts in better understanding auto quality in North America, it offers 10 color charts that display, using a bar graph with an axis value of 2.00 (for quick viewing of how much above or below average a brand’s or auto maker’s  Reliability GPA falls), the 2014, 2013, 2012, 2011, and 2010 Reliability Grade Point Averages of each major brand and manufacturer, as well as a line graph plotting the 2010 to 2014 Reliability GPA ranks of the 6 most prominent manufacturers by U.S. current sales.

To the left is an icon of the Kindle edition of Volumes 5, 6, and 7 of AutoOnInfo.net's Car Quality Series. To view a description of the book on amazon.com or purchase a copy, click the applicable icon. To view all, click here.

JB

The_50_Best_Cars_and_The_100_Worst_Cars_in_America_in_2013

Pdf Editions of Books by James Bleeker available on www.scribd.com 

Icon of Kindle E-book edition of Volume 2 of AutoOnInfo.net's Car Quality Series: Brand Quality for Model Years 1985 to 2006 and Effect on Brand Market Shares from 1985 to 2009
Icon of the Kindle E-book edition of Volume 4 of AutoOnInfo.net's Car Quality Series: The 50 Best Cars in America in 2013
Icon of Kindle E-book edition of Volume 5 of AutoOnInfo.net's Car Quality Series: The 100 Worst Cars in America in 2013

To the left are icons of the pdf editions of Volumes 2, 4, and 5 of AutoOnInfo.net's Car Quality Series. To view a description of the book on scribd.com or download a copy, click the applicable icon. The pdf editions of Volumes 4 and 5 are available at no charge.

Volume 6 of AutoOnInfo.net’s Car Quality Series is intended primarily as an aid to consumers in selecting a vehicle that both is reliable in the short term and provides a prospect of only modest repairs in the long term, and secondarily as an aid to auto industry analysts and reporters. To this end, it provides a list of the 50 Best Cars available in the U.S. in 2014 using the Overall Reliability GPA, AutoOnInfo.net’s standard measure of reliability now for several years, covering model years 2002 to 2013 for ranking pickup trucks, sport-utility vehicles (SUVs), family cars, wagons, small cars, hatchbacks, sport/sporty cars, coupes, convertibles, upscale cars, luxury cars, and hybrids, and includes each car’s reliability GPA and grade and the number of model years upon which the GPA and grade are based. As a further aid, it includes 2014 brand and manufacturer GPAs for comparison and contrast and for better assessing long term performance and ownership expenses. In addition, it offers more than 30 full color charts depicting each brand’s and car company’s share of the 10, 20, 30, 40, and 50 Best Cars and each brand’s and auto maker’s share of the best pickups, best midsize sport-utility vehicles, best small SUVs, best family cars, best wagons, best small cars, best hatchbacks, best sport/sporty cars, best coupes, best convertibles, best upscale cars, best luxury cars, and best hybrids in America. For further study and better understanding of auto quality in North America, it offers 10 charts that display, using a bar graph with an axis value of 2.00 (for quick viewing of how much above or below average a brand’s or auto maker’s  Reliability GPA falls), the 2014, 2013, 2012, 2011, and 2010 Reliability Grade Point Averages of each major brand and manufacturer, as well as a line graph plotting the 2010 to 2014 Reliability GPA ranks of the 6 most prominent manufacturers by U.S. sales.
The 100 Worst Cars in America in 2014 offers lists of the worst cars and trucks available in the U.S. It uses AutoOnInfo.net’s Overall Reliability GPA covering model years 2002 to 2013 for ranking pickup trucks, sport-utility vehicles (SUVs), minivans, family cars, wagons, small cars, hatchbacks, sport/sporty cars, coupes, convertibles, upscale cars, and luxury cars in order to aid consumers in avoiding a vehicle that may require a larger number of repairs and a greater number of expensive repairs. To this end, it includes each car’s reliability GPA and grade and the number of model years upon which the GPA and grade are based, as well as brand and manufacturer GPAs for comparison and contrast and for better assessing long term performance and ownership expenses.   In addition, it is offered as an aid to auto news reporters and auto analysts for better understanding and assessing the differences and changes in brand and auto manufacturer product quality and sales.  Further to assist consumers, reporters, and analysts in better understanding auto quality in North America, it offers 10 color charts that display, using a bar graph with an axis value of 2.00 (for quick viewing of how much above or below average a brand’s or auto maker’s  Reliability GPA falls), the 2014, 2013, 2012, 2011, and 2010 Reliability Grade Point Averages of each major brand and manufacturer, as well as a line graph plotting the 2010 to 2014 Reliability GPA ranks of the 6 most prominent manufacturers by U.S. current sales.

To the left are icons of the pdf editions of Volumes 6 and 7 of AutoOnInfo.net's Car Quality Series. To view a description of the book on scribd.com or download a copy, click the applicable icon. The pdf edition of Volume 7 is available at no charge. Volumes 6 and 7 have enhanced navigational capability as well as an improved page style.

JB